@import url('https://fonts.googleapis.com/css2?family=Prompt:ital,wght@0,300;0,400;0,500;0,600;0,700;1,400&family=Sarabun:wght@300;400;500;600;700&display=swap');

:root {
  /* Colors - Light Theme (Default DOPA Executive) */
  --bg-main: #f1f5f9;
  --bg-card: rgba(255, 255, 255, 0.88);
  --bg-card-hover: rgba(255, 255, 255, 0.98);
  --bg-glass: rgba(255, 255, 255, 0.75);
  --bg-header: rgba(255, 255, 255, 0.92);
  --text-primary: #0f172a;
  --text-secondary: #475569;
  --text-muted: #64748b;
  --border-color: #e2e8f0;
  --border-glass: rgba(226, 232, 240, 0.8);
  
  /* Brand Accent Colors */
  --primary: #1e3a8a;       /* Deep DOPA Navy */
  --primary-light: #3b82f6;
  --primary-dark: #1e293b;
  --accent-gold: #d97706;   /* Royal DOPA Gold */
  --accent-gold-light: #f59e0b;
  --accent-gold-bg: #fef3c7;
  
  /* Status Colors */
  --status-pending: #d97706;       /* รอการตรวจสอบ (Yellow/Orange) */
  --status-pending-bg: #fef3c7;
  --status-progress: #2563eb;      /* มอบหมายงาน/กำลังดำเนินการ (Blue) */
  --status-progress-bg: #dbeafe;
  --status-followup: #7c3aed;      /* ติดตามผล (Purple) */
  --status-followup-bg: #ede9fe;
  --status-closed: #059669;        /* ยุติเรื่อง (Green) */
  --status-closed-bg: #d1fae5;
  
  /* SLA Status Colors */
  --sla-normal: #059669;
  --sla-normal-bg: #ecfdf5;
  --sla-warning: #d97706;
  --sla-warning-bg: #fffbeb;
  --sla-overdue: #dc2626;          /* ล่าช้าเกิน 15 วันทำการ */
  --sla-overdue-bg: #fef2f2;
  --sla-overdue-border: #f87171;

  /* Shadows & Elevations */
  --shadow-sm: 0 1px 2px 0 rgba(0, 0, 0, 0.05);
  --shadow-md: 0 4px 6px -1px rgba(0, 0, 0, 0.08), 0 2px 4px -1px rgba(0, 0, 0, 0.04);
  --shadow-lg: 0 10px 15px -3px rgba(0, 0, 0, 0.1), 0 4px 6px -2px rgba(0, 0, 0, 0.05);
  --shadow-xl: 0 20px 25px -5px rgba(0, 0, 0, 0.1), 0 10px 10px -5px rgba(0, 0, 0, 0.04);
  --shadow-gold: 0 4px 14px 0 rgba(217, 119, 6, 0.25);
  --shadow-danger: 0 4px 14px 0 rgba(239, 68, 68, 0.25);

  /* Transitions */
  --transition-fast: 150ms cubic-bezier(0.4, 0, 0.2, 1);
  --transition-normal: 250ms cubic-bezier(0.4, 0, 0.2, 1);
  --transition-slow: 350ms cubic-bezier(0.4, 0, 0.2, 1);
}

/* Dark Mode Tokens */
[data-theme="dark"] {
  --bg-main: #090d16;
  --bg-card: rgba(19, 27, 46, 0.88);
  --bg-card-hover: rgba(30, 41, 59, 0.95);
  --bg-glass: rgba(15, 23, 42, 0.85);
  --bg-header: #070a12;
  --text-primary: #f8fafc;
  --text-secondary: #cbd5e1;
  --text-muted: #94a3b8;
  --border-color: #1e293b;
  --border-glass: rgba(51, 65, 85, 0.6);
  
  --primary: #3b82f6;
  --primary-light: #60a5fa;
  --primary-dark: #1e3a8a;
  --accent-gold: #f59e0b;
  --accent-gold-light: #fbbf24;
  --accent-gold-bg: rgba(245, 158, 11, 0.15);
  
  --status-pending: #fbbf24;
  --status-pending-bg: rgba(245, 158, 11, 0.18);
  --status-progress: #60a5fa;
  --status-progress-bg: rgba(59, 130, 246, 0.18);
  --status-followup: #a78bfa;
  --status-followup-bg: rgba(139, 92, 246, 0.18);
  --status-closed: #34d399;
  --status-closed-bg: rgba(16, 185, 129, 0.18);

  --sla-normal: #34d399;
  --sla-normal-bg: rgba(16, 185, 129, 0.18);
  --sla-warning: #fbbf24;
  --sla-warning-bg: rgba(245, 158, 11, 0.18);
  --sla-overdue: #f87171;
  --sla-overdue-bg: rgba(239, 68, 68, 0.22);
  --sla-overdue-border: #ef4444;

  --shadow-sm: 0 1px 2px 0 rgba(0, 0, 0, 0.3);
  --shadow-md: 0 4px 6px -1px rgba(0, 0, 0, 0.4);
  --shadow-lg: 0 10px 15px -3px rgba(0, 0, 0, 0.5);
  --shadow-xl: 0 20px 25px -5px rgba(0, 0, 0, 0.6);
}

/* Reset & Global */
* {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}

body {
  font-family: 'Prompt', 'Sarabun', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
  background-color: var(--bg-main);
  color: var(--text-primary);
  line-height: 1.6;
  min-height: 100vh;
  transition: background-color var(--transition-normal), color var(--transition-normal);
  overflow-x: hidden;
}

/* Glassmorphism Card Utilities */
.glass-card {
  background: var(--bg-card);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
  border: 1px solid var(--border-glass);
  border-radius: 16px;
  box-shadow: var(--shadow-md);
  transition: all var(--transition-normal);
}

.glass-card:hover {
  box-shadow: var(--shadow-lg);
  border-color: var(--primary-light);
}

.glass-header {
  background: var(--bg-header);
  backdrop-filter: blur(16px);
  -webkit-backdrop-filter: blur(16px);
  border-bottom: 1px solid var(--border-glass);
  position: sticky;
  top: 0;
  z-index: 50;
}

/* Button Styles */
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  font-family: 'Prompt', sans-serif;
  font-weight: 500;
  font-size: 0.925rem;
  padding: 10px 20px;
  border-radius: 10px;
  border: none;
  cursor: pointer;
  transition: all var(--transition-fast);
  text-decoration: none;
  white-space: nowrap;
}

.btn:active {
  transform: scale(0.97);
}

.btn-primary {
  background: linear-gradient(135deg, var(--primary) 0%, #2563eb 100%);
  color: #ffffff;
  box-shadow: 0 4px 12px rgba(37, 99, 235, 0.25);
}

.btn-primary:hover {
  background: linear-gradient(135deg, #1d4ed8 0%, #1e40af 100%);
  box-shadow: 0 6px 16px rgba(37, 99, 235, 0.35);
  transform: translateY(-1px);
}

.btn-gold {
  background: linear-gradient(135deg, var(--accent-gold) 0%, #f59e0b 100%);
  color: #ffffff;
  box-shadow: var(--shadow-gold);
}

.btn-gold:hover {
  background: linear-gradient(135deg, #b45309 0%, #d97706 100%);
  box-shadow: 0 6px 18px rgba(217, 119, 6, 0.4);
  transform: translateY(-1px);
}

.btn-outline {
  background: transparent;
  border: 1px solid var(--border-color);
  color: var(--text-primary);
}

.btn-outline:hover {
  background: rgba(148, 163, 184, 0.1);
  border-color: var(--text-secondary);
}

.btn-danger {
  background: linear-gradient(135deg, #ef4444 0%, #dc2626 100%);
  color: #ffffff;
  box-shadow: var(--shadow-danger);
}

.btn-danger:hover {
  background: linear-gradient(135deg, #dc2626 0%, #b91c1c 100%);
  transform: translateY(-1px);
}

/* Badges and Tags */
.badge {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 4px 12px;
  border-radius: 9999px;
  font-size: 0.8rem;
  font-weight: 600;
  letter-spacing: 0.2px;
}

.badge-status-pending {
  background-color: var(--status-pending-bg);
  color: var(--status-pending);
  border: 1px solid rgba(245, 158, 11, 0.3);
}

.badge-status-progress {
  background-color: var(--status-progress-bg);
  color: var(--status-progress);
  border: 1px solid rgba(59, 130, 246, 0.3);
}

.badge-status-followup {
  background-color: var(--status-followup-bg);
  color: var(--status-followup);
  border: 1px solid rgba(139, 92, 246, 0.3);
}

.badge-status-closed {
  background-color: var(--status-closed-bg);
  color: var(--status-closed);
  border: 1px solid rgba(16, 185, 129, 0.3);
}

/* SLA Status Badges */
.sla-badge-normal {
  background-color: var(--sla-normal-bg);
  color: var(--sla-normal);
  border: 1px solid rgba(16, 185, 129, 0.3);
}

.sla-badge-warning {
  background-color: var(--sla-warning-bg);
  color: var(--sla-warning);
  border: 1px solid rgba(245, 158, 11, 0.3);
}

.sla-badge-overdue {
  background-color: var(--sla-overdue-bg);
  color: var(--sla-overdue);
  border: 1px solid var(--sla-overdue-border);
  animation: pulse-alert 2s infinite;
}

@keyframes pulse-alert {
  0% { box-shadow: 0 0 0 0 rgba(239, 68, 68, 0.4); }
  70% { box-shadow: 0 0 0 8px rgba(239, 68, 68, 0); }
  100% { box-shadow: 0 0 0 0 rgba(239, 68, 68, 0); }
}

/* KPI Summary Card Specifics */
.kpi-card {
  position: relative;
  overflow: hidden;
  padding: 20px 24px;
  display: flex;
  flex-direction: column;
  justify-content: space-between;
}

.kpi-card::after {
  content: '';
  position: absolute;
  top: 0;
  right: 0;
  width: 120px;
  height: 120px;
  background: radial-gradient(circle, rgba(59, 130, 246, 0.08) 0%, transparent 70%);
  border-radius: 50%;
  pointer-events: none;
}

.kpi-card.kpi-alert {
  border: 1.5px solid var(--sla-overdue-border);
  background: linear-gradient(135deg, var(--bg-card) 0%, var(--sla-overdue-bg) 100%);
}

.kpi-card.kpi-alert::after {
  background: radial-gradient(circle, rgba(239, 68, 68, 0.15) 0%, transparent 70%);
}

.kpi-number {
  font-size: 2.25rem;
  font-weight: 700;
  font-family: 'Prompt', sans-serif;
  letter-spacing: -0.5px;
  line-height: 1.2;
}

/* SLA Alert Banner */
.sla-alert-banner {
  background: linear-gradient(135deg, #991b1b 0%, #dc2626 50%, #b91c1c 100%);
  color: #ffffff;
  border-radius: 16px;
  padding: 16px 24px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  box-shadow: 0 8px 20px rgba(220, 38, 38, 0.3);
  position: relative;
  overflow: hidden;
  animation: slideInDown 0.4s ease-out;
}

.sla-alert-banner::before {
  content: '';
  position: absolute;
  top: -50%;
  left: -10%;
  width: 120%;
  height: 200%;
  background: radial-gradient(circle, rgba(255, 255, 255, 0.15) 0%, transparent 60%);
  pointer-events: none;
}

@keyframes slideInDown {
  from { opacity: 0; transform: translateY(-12px); }
  to { opacity: 1; transform: translateY(0); }
}

/* Forms & Inputs */
.form-group {
  margin-bottom: 18px;
}

.form-label {
  display: block;
  font-weight: 500;
  font-size: 0.9rem;
  color: var(--text-primary);
  margin-bottom: 6px;
}

.form-input, .form-select, .form-textarea {
  width: 100%;
  padding: 11px 14px;
  border-radius: 10px;
  border: 1px solid var(--border-color);
  background-color: var(--bg-card);
  color: var(--text-primary);
  font-family: 'Prompt', sans-serif;
  font-size: 0.95rem;
  transition: all var(--transition-fast);
}

.form-input:focus, .form-select:focus, .form-textarea:focus {
  outline: none;
  border-color: var(--primary-light);
  box-shadow: 0 0 0 3px rgba(59, 130, 246, 0.15);
}

/* Table Styling */
.table-container {
  width: 100%;
  overflow-x: auto;
  border-radius: 16px;
  border: 1px solid var(--border-color);
  background: var(--bg-card);
}

.custom-table {
  width: 100%;
  border-collapse: collapse;
  text-align: left;
}

.custom-table th {
  background-color: rgba(15, 23, 42, 0.04);
  padding: 16px;
  font-weight: 600;
  font-size: 0.85rem;
  color: var(--text-secondary);
  text-transform: uppercase;
  letter-spacing: 0.5px;
  border-bottom: 2px solid var(--border-color);
  white-space: nowrap;
}

[data-theme="dark"] .custom-table th {
  background-color: rgba(255, 255, 255, 0.04);
}

.custom-table td {
  padding: 16px;
  border-bottom: 1px solid var(--border-color);
  font-size: 0.925rem;
  color: var(--text-primary);
  vertical-align: middle;
}

.custom-table tr:last-child td {
  border-bottom: none;
}

.custom-table tbody tr {
  transition: background-color var(--transition-fast);
}

.custom-table tbody tr:hover {
  background-color: rgba(59, 130, 246, 0.04);
}

/* Modal Styling */
.modal-overlay {
  position: fixed;
  inset: 0;
  background-color: rgba(15, 23, 42, 0.65);
  backdrop-filter: blur(6px);
  -webkit-backdrop-filter: blur(6px);
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 100;
  opacity: 0;
  pointer-events: none;
  transition: opacity var(--transition-normal);
  padding: 20px;
}

.modal-overlay.active {
  opacity: 1;
  pointer-events: auto;
}

.modal-content {
  background: var(--bg-card);
  border: 1px solid var(--border-glass);
  border-radius: 20px;
  width: 100%;
  max-width: 680px;
  max-height: 90vh;
  overflow-y: auto;
  box-shadow: var(--shadow-xl);
  transform: scale(0.95) translateY(10px);
  transition: transform var(--transition-normal);
}

.modal-overlay.active .modal-content {
  transform: scale(1) translateY(0);
}

/* Timeline Components */
.timeline {
  position: relative;
  padding-left: 28px;
  margin-top: 16px;
}

.timeline::before {
  content: '';
  position: absolute;
  left: 8px;
  top: 8px;
  bottom: 8px;
  width: 2px;
  background-color: var(--border-color);
}

.timeline-item {
  position: relative;
  margin-bottom: 20px;
}

.timeline-dot {
  position: absolute;
  left: -28px;
  top: 4px;
  width: 18px;
  height: 18px;
  border-radius: 50%;
  border: 3px solid var(--bg-card);
  background-color: var(--primary);
  box-shadow: 0 0 0 2px var(--primary-light);
}

/* Role Switcher Pill */
.role-switcher {
  display: flex;
  background-color: rgba(15, 23, 42, 0.06);
  padding: 4px;
  border-radius: 9999px;
  border: 1px solid var(--border-glass);
}

[data-theme="dark"] .role-switcher {
  background-color: rgba(255, 255, 255, 0.1);
  border-color: rgba(255, 255, 255, 0.15);
}

.role-tab {
  padding: 6px 16px;
  border-radius: 9999px;
  font-size: 0.85rem;
  font-weight: 500;
  color: var(--text-secondary);
  cursor: pointer;
  transition: all var(--transition-fast);
  border: none;
  background: transparent;
}

[data-theme="dark"] .role-tab {
  color: #94a3b8;
}

.role-tab.active {
  background-color: var(--accent-gold);
  color: #ffffff;
  box-shadow: 0 2px 8px rgba(217, 119, 6, 0.4);
}

/* Grid & Layout Utilities */
.grid-cols-4 {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 20px;
}

.grid-cols-3 {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 20px;
}

.grid-cols-2 {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 20px;
}

@media (max-width: 1024px) {
  .grid-cols-4, .grid-cols-3 {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 640px) {
  .grid-cols-4, .grid-cols-3, .grid-cols-2 {
    grid-template-columns: repeat(1, minmax(0, 1fr));
  }
}

/* Custom Scrollbar */
::-webkit-scrollbar {
  width: 8px;
  height: 8px;
}

::-webkit-scrollbar-track {
  background: var(--bg-main);
}

::-webkit-scrollbar-thumb {
  background: var(--border-color);
  border-radius: 4px;
}

::-webkit-scrollbar-thumb:hover {
  background: var(--text-muted);
}